DriveAI Support

We're happy to help. Email support@myinfinivue.com and we'll reply as soon as we can.

My drives aren't recorded automatically

Open Profile and check that Drive tracking and Automatic drive detection are on. Then in iPhone Settings → DriveAI → Location, choose Always and turn on Precise Location. Drives start a minute or two after you pull away and end a few minutes after you park.

I didn't get a sign-in code

Check your spam folder and wait a minute before asking for a new code. Codes expire after a short time.

How does Mystery Drive work?

Choose how much time you have and a mood. DriveAI picks a secret destination, preferring places you've never explored. Open directions before you drive. When you arrive and park, the drive is recorded automatically and you earn +50 XP.

Is my location shared?

No. Your drives are private. Trip Stories are only shared when you choose, and they hide the start and end of your route and your privacy zones. See our Privacy Policy.

How do I delete my data?

In the app: Profile → Delete all driving history, or Profile → Delete account (removes everything permanently).